Help when your studio needs it.
Quick answers for account access, galleries, uploads, notifications, payments and privacy.
Signing in
Use the same Veyra account on iPhone and web. If you use two-step verification, keep your authenticator available when signing in on a new device.
Gallery uploads
Open a gallery and tap Upload. Choose Photos & Videos or Files. Veyra keeps a durable queue on the device so supported uploads can recover after interruptions or relaunches.
Notifications
Notification permission is controlled from Veyra account settings and iOS Settings. Veyra only registers the device after you explicitly enable notifications.
Client payments
Veyra records invoices, payment status and transaction metadata for your studio. Client payment providers remain responsible for processing card or account payments.
Privacy and deletion
Read our privacy information or permanently delete your Veyra account using the links below. Account deletion is also available from inside Veyra.
Account-specific help
For help with a specific studio, sign in first so the account and its security context are available. Keep passwords, two-step verification codes and payment credentials private.
Veyra, Birmingham, United Kingdom ยท Support information updated October 2026